SMS 2 factor still not working
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Michel B. 1734
Posts: 48 ✭✭
in My Mobile
Fizz team just reported that they've implemented 2 factor SMS but it does not appear to be working for me.
7
Answers
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Fizz can not receive short code sms from many institutions ( twitter, paypal ... ).
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It may work for some companies but not all.
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https://community.fizz.ca/questions/1808946-sms-2-factor-authentication-issues7 -
They will inform us when problem is resolved. They are working on this and now I receive Sms from Amazon and some other major companies6
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Thanks for the info. Their SMS 2 factor thread says "... Most of the 2-factor authentications which are common have been deployed and ready to use ..."5
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Good to see there's some progress. Thanks for the info.6
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On WhatsApp, after resending the sms multiple times, it has arrived once.
I suggest you attemp to resend the sms a few times.4 -
On WhatsApp, after resending the sms multiple times, it has arrived once.
I suggest you attemp to resend the sms a few times.4 -
Facebook seem to work !3
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Report to Fizz and make it specified which 2FA, it will help Fizz to fix the problem.2
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Not sure where / how to report to Fizz but verification with edwardjones.ca did not work (tried 5 times). Amazon did work.2
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You can report the problem to Fizz by chat.
Open a help page for example this one https://fizz.ca/en/faq/partner-networks
And you'll see a bubble chat on the bottom right corner within 15 seconds.3
This discussion has been closed.