SMS (2-factor authentication) issues
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Answers
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Hi Jason,
This is under investigation and it will be solved the fastest possible.
Don't worry, our team does its best for you.
We are always available by chat or Facebook Messenger for more details.
Have a great day!
Georgiana15 -
For all those who cannot read between the lines. Georgiana is telling us above, guys cool down be patient this will still take a long time
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Fizz troubles in the news and on the web:
https://mobilesyrup.com/2018/12/11/list-fizz-issues-videotron/
https://mobilesyrup.com/2018/12/01/fizz-mobile-randomly-unsubscribing-users-accident/
https://www.reddit.com/r/FizzMobile/comments/a5o9dv/fizz_no_longer_taking_emails_via_complaint_form/
Links to complain to the right authorities / Liens pour se plaindre aux autorités concernées at this link:
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so finally I gave up and switched... thanks fizz for nothing12
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Take time?? It’s been 4 months and still no improvements.
12 -
Do you spit on your customers? Why, apart from the unsolved problem, you do not respond to clients often?
What is the problem? Why is this still unsolved? Who is in charge and why they don't communicate with clients?
I can't log in to many of my accounts and don't receive messages from RBC bank.12 -
i have issue with bank card activation through SMS12
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LOL...
Don't worry, our team does its best for you.
...
Have a great day!
No you are not! You started the service that doesn't work. You said beta is over, but things still don't work.
It's been 4-6 Month now!
You know what best for me? A promotion from your competitor so we can switch. But i don't think you are working on it. As well as I don't think sms will be fixed within next 2 years. By videotron killing that project and taking clients over.12 -
Hi Folks,
Most of the 2-factor authentications which are common have been deployed and ready to use. We are aware that there might be some we are still missing, we are still working with the aggregator companies to enable the remaining companies that are missing. We're hoping they can enable the remaining companies to use with Fizz ASAP.
Thank you for your patience
Jay36
This discussion has been closed.