Can I port my number out and keep my account for a data-only plan?
Philippe C. 4324
Posts: 3 ✭✭
in My Mobile
I was wondering if I could port my phone number out of Fizz while keeping my account active with a data-only plan. I don't know if that's possible.
Must you still have a phone number in your SIM card when you have a data-only plan? If so, Fizz would have to give me a new phone number.
Any recommendations? Thanks!
Must you still have a phone number in your SIM card when you have a data-only plan? If so, Fizz would have to give me a new phone number.
Any recommendations? Thanks!
7
Answers
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Yes, you need to have a phone number tied to a data only plan. You could port out your number and then open a data only plan which will have a phone number, but won't be relevant to you.5
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When you port out a number, your data-only plan will be canceled. Which means you will need a new SIM card (or possibly reuse your current one if the rumors are true) to create a new plan and getting a new number. Your account will still be active.5
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I believe you would need a new SIM to do that. Maybe someone can chime in and confirm.4
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Worst case scenario, you buy a new sim card and create new plan with data only.5
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According to Kent, my account would stay open. Does that mean I'd keep the rolled over data for example?3
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Hi Philippe,
No, once you deactivate your plan, you will lose your benefizz
If you unsubscribe from Fizz you lose your Level, Points and Perks. If at some point in the future you re-subscribe, you will start again at zero.
More infos here : https://fizz.ca/en/faq/unsubscribe and here https://fizz.ca/en/faq/can-i-transfer-my-points-upgrades-or-perks-to-another-fizz-plan
Have a good one!
Luciana0
