Not receiving texts last 5 days?

vishal S. Posts: 1 ✭✭

December 2018 in My Mobile

I can send texts and receive calls but I cant receive calls and texts. I ported my number from fido everything was fine and it just started to not work all of a sudden

13

Answers

• 

  David M. 462 Posts: 1 ✭✭

  December 2018

  Not a solution to your problem, but just as a data point, I’ve been able to send/receive SMS/MMS while in Fizz EXT coverage (Toronto)

  8
• 

  Anne H. #1344 Posts: 648 ✭✭

  December 2018

  If it's never working, it's a porting problem. if it was working and suddenly not working, contact Fizz by Facebook messenger.

  7
• 

  Kenny L. #23 Posts: 794 ✭✭

  December 2018

  Best to get in touch with Fizz support to get it worked out...

  8
• 

  nelson D. #1436 Posts: 1 ✭✭

  December 2018

  I have the exact same issue...since i ported my number it was working fine...until the afternoon of Dec 24....I can send messages, but can't receive them...

  7
• 

  S P. #286 Posts: 242 ✭✭

  December 2018

  No issues for me must be connected to your line, probably better to contact support

  6
• 

  Whizz Posts: 23,506 admin

  December 2018

  Hi Vishal,
  From what I can see, your portability has been completed.
  Can you please contact us by chat with more infos, so we can check together?
  Luciana

  1