Dropping calls?

Has anyone had an issue with calls dropping 1 minutes and 40 seconds after hearing 3 beeps? This is a very frustrating issue

Answers

  • redhead
    redhead Brossard, QuébecPosts: 742
  • redhead
    redhead Brossard, QuébecPosts: 742

    And this is what Fizz told me to do:

    Can you please check if you have the Fizz carrier 36.0.1 installed also while connected to the wi-fi? Can you please make a manual network search and switch to Fizz EXT and after a few minutes switch back to Fizz? If the issue persists, can you please try enabling airplane mode for 30 seconds and after disable it?

     

    And their explanation of the issue:

    As the issue that you specified is not constant can be due to the fact that the coverage is not adequate in some places, therefore, I kindly invite you to have a look at our FAQ about this subject on the following link: https://fizz.ca/en/faq/what-can-i-do-if-mobile-network-coverage-is-weak-or-inaccessible

     

  • Kovid
    Kovid Posts: 567
    It must have been a network issue
  • I have been experiencing the same issues since early January 2020. It used to happen when I stayed on long calls but the last call dropped at the 5 mins mark, it's becoming an issue that I no longer can ignore now.
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