where I am supposed to access the customer service?
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Shuting H.
Posts: 1 ✭✭
where I am supposed to access the customer service?
24
Answers
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You should be able to find the chat by going to a page in the solution hub and waiting a 20-30 seconds. Make sure you have any popup or ad blockers disabled. If there are no agents available in a reasonable time, the chat bubble won't appear.
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Alternatively, you can use the contact forms in your account, under "my profile", or send them a message on facebook messenger.
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Is there anything we can help you with though? Some problems are well known and have simple solutions.18 -
You can contact them via Facebook Messenger or though the website chat bubble. MAKE SURE that your popup blocker is turned OFF, so the bubble can appear!17
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Also, make sure to ask your question here too!! Maybe we can help
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Here's the link for Facebook messenger :
https://m.me/fizzca14 -
It's frustrating that Fizz makes you jump hoops to reach their support.14
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Use the contact form, thats seems more effective11
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Only way works for me is facebook messenger8
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