where I am supposed to access the customer service?

Shuting H.

where I am supposed to access the customer service?

Allison W.

You should be able to find the chat by going to a page in the solution hub and waiting a 20-30 seconds. Make sure you have any popup or ad blockers disabled. If there are no agents available in a reasonable time, the chat bubble won't appear.
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Alternatively, you can use the contact forms in your account, under "my profile", or send them a message on facebook messenger.
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Is there anything we can help you with though? Some problems are well known and have simple solutions.

Peter M. 808

You can contact them via Facebook Messenger or though the website chat bubble. MAKE SURE that your popup blocker is turned OFF, so the bubble can appear!

Peter M. 808

Also, make sure to ask your question here too!! Maybe we can help

MoYe

Here's the link for Facebook messenger :
https://m.me/fizzca

Kenny L. #23

It's frustrating that Fizz makes you jump hoops to reach their support.

Mohammad S. #314

Use the contact form, thats seems more effective

Ann H.

Only way works for me is facebook messenger

ReneD

Contact form right here
https://zone.fizz.ca/dce/customer-ui-prod/#/account/contact-us
Cheers )