Problem with the shipment?
Answers
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You should have received an email saying the sims had arrived, with an option to choose that they weren't received. Start there.11
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If you're located in Ottawa, it's being shipped by Purolator and I believe it's chaos right now with that shipping company. I ordered sim cards on the 22nd and I'm slowly receiving them one by one (ordered 4 in total).
If you fb message them, ask them for your tracking information. My sim card tracking info looked something like this mess...11 -
Purolator is a mess right now, so you have to wait a bit to receive yours. Mine took 4 days to arrive.10
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