Does Fizz gives back your money automatically after switching back to your old company?

Hello guys, may be as you must know, this company is HORRIBLE, there's no customer service phone number, there's service outages, the chat bubble never works, if you don't take minutes with your plan they disconnect your phone (you cannot receive calls, just messages), well... fortunately i switched back to FIDO, my question is if you guys know about the service warranty? They say if you switch back to other company within 15 days you'll have a refund, but after all the problems they have i'm not quite sure. I paid with my card, so do you guys know if they are gonna refund me directly to my card? THANK YOU!!

Answers

  • DinoS
    DinoS Posts: 626 ✭✭
    No as I was heard.
  • Ruben D.
    Ruben D. Posts: 5 ✭✭
    Following the answer to this, yes they refunded me what I paid, but not automatically!! You have to contact them via email and complain that you haven't received the refund, after they proceed.
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