Why is the chat bubble gone from the website?

AlexB
AlexB Posts: 128 ✭✭
The chat bubble just disappeared from the website two days ago. Someone on Reddit reported that Fizz told him that it's going to only be via Facebook now (which is incredibly dumb). I just spoke to Fizz rep on Facebook and she told me that it's still there in the FAQs, but I don't see it anywhere in there. Is Fizz getting rid of live support?

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