How to port existing phone number to the already activated account?
Arthur P. #245
Posts: 3 ✭✭
in My Mobile
Hi,
I did not port over the phone number during the activated to the new simcard. Can I still port over the number after the activated the new simcard? If not, why cannot like the other carrier can port over even the simcard already activated?
I did not port over the phone number during the activated to the new simcard. Can I still port over the number after the activated the new simcard? If not, why cannot like the other carrier can port over even the simcard already activated?
12
Answers
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You should be able to port your number out. If the carrier you are going to doesnt recognize Fizz as a carrier having them select Videotron should work afaik6
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You can find your answer here, it's already been answered: https://community.fizz.ca/questions/1805859-porting-number6
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I would presume that you would lose your beta pricing if you switched sim cards though.6
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Hello Arthur,
Welcome to Fizz!
Unfortunately, this option does not exist yet. If you do want to port your number in you would need a new SIM card and a new line. Also, you would not be able to get the Beta pricing on the new line. I hope this answers your question? JROCK - tx for the info!6 -
Besides https://fizz.ca/en/contact-us , there are:
contactform@support.fizz.ca
Facebook Messenger
https://www.messenger.com/t/fizzca
https://www.facebook.com/fizzca/
Contact form
My profile--->Contact forms--->Submit a complaint6
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