Problem giving data

FrankTheTank67
FrankTheTank67 Posts: 2 ✭✭
in Data Gifting

I have 35.59 Gigs left

When I try to give data to a member of my crew there is a pop-up:

This plan currently doesn't have enough data to send a gift.

Can someone explain why ?

Best Answer

  • Whizz
    Whizz Posts: 29,274 admin
    Answer ✓

    Hello FrankTheTank67,
    The reason you're seeing that message is because only data from your base monthly plan can be gifted—bonus data, Perks, and Rollover data cannot be shared.
    Your 20 GB Monthly Plan at the bottom is greyed out, meaning it has already been completely used up for this cycle. The remaining data you you see is made up entirely of Rollover data and Perks, which are non-giftable. Once your current payment cycle renews in 6 days and your fresh 20 GB Monthly Plan resets, you'll be able to gift data from that base allowance again!
    You can read more about this here https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work
    Have a nice day!
    -Alexandru, Community Moderator 

Answers

  • SuperFrizz 5CQ2W
    SuperFrizz 5CQ2W Posts: 4,472 ✭✭
    edited 6:38PM

    Hi @FrankTheTank67

    You can give only the data of your plan.

    You can't give data received as gift from Fizz or other Fizzer

    Wecome in the fizz community

This discussion has been closed.

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