Quick question about Fizz TV points and cancellation

zhsf697
zhsf697 Posts: 10 ✭✭
in TV

Hi everyone,

I am currently at Level 4 and thinking about adding the Fizz TV service to my account.

Assuming that subscribing to TV helps boost my My Rewards points or level, what happens if I decide to cancel the TV plan later on? Will the points I earned from it be deducted, or do I get to keep them?

Any insights or personal experiences would be greatly appreciated. Thanks in advance for your help!😊😊

Best Regards

Best Answers

  • G225 code IRSGE
    G225 code IRSGE Posts: 10,485 ✭✭
    Answer ✓

    Hi, adding Fizz TV only gives points through the increase of your bill. Every dollar gives points and the points you earn stay with you.

  • Fizz_Code_FRERG
    Fizz_Code_FRERG Posts: 3,034 ✭✭
    Answer ✓

    You will keep the points

Answers

  • zhsf697
    zhsf697 Posts: 10 ✭✭

    Thank you😀

  • user000
    user000 Posts: 248 ✭✭

    THANKS LOL

  • junozero
    junozero Posts: 2,382 ✭✭

    Participating more here also helps boost your Rewards points or level.

  • propea
    propea Posts: 616 ✭✭
    https://forum.fizz.ca/en/discussion/2672517/quick-question-about-fizz-tv-points-and-cancellation

    Hi there!

    To answer your question: you get to keep all the points you’ve already earned!

    Here is how it works with My Rewards when adding or cancelling a service:

    • Points earned stay in your account: Any points you accumulate from paying your monthly TV bill (or from level/badge milestones while subscribed) are yours permanently. Fizz does not retroactively deduct points if you cancel a service later on.
    • Impact on your Level: Because you keep your accumulated points, your overall My Rewards level won't drop just because you cancel the TV plan.
    • Monthly point accumulation: The only thing that changes when you cancel is that you will no longer earn the monthly billing points associated with that TV plan going forward.

    So you can try out Fizz TV without worrying about losing the points you earn during your subscription!

    Hope this helps! 😊

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