Fizz channels on mobile

T M. #15162
T M. #15162 Posts: 13 ✭✭
in TV

I see posts that you cannot access all TSN channels or RDS when using the mobile app and not on your home network or Fizz cellular network. Is this still true?

Answers

  • G225 code IRSGE
    G225 code IRSGE Posts: 10,264 ✭✭

    Hi @whizz ?

  • Goldfinch
    Goldfinch Posts: 1,638 ✭✭

    I am currently on a bus using Fizz mobile. I checked and among the 5 TSN channels, only TSN2 and TSN5 are listed as being available to watch. I don't have RDS so can't speak to that.

    I saw your question was about not being on Fizz home internet or cell, but this is what's showing under Out of Home so I am guessing that's what would also be available to me if I were on a different wifi network. Although it's quite possible there would be further limitations outside of Canada due to licensing agreements.

  • Whizz
    Whizz Posts: 28,838 admin

    Hello T M. #15162 ,


    We were not made aware of any issues on our side - if you are not able to use the services be sure to uninstall, reinstall the app and make sure that your TV is set to the Canada zone.

    If the issue persists, reach our customer service on chat for further investigations : https://fizz.ca/en/faq/troubleshooting-im-having-issues-my-fizz-tv-channels-what-do-i-do

    Have a good one,
    Raul, Community Moderator

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