No more wallet prices for International Roaming

MobileFizzer_VBMV6
MobileFizzer_VBMV6 Posts: 873 ✭✭
in My Mobile

Fizz has stopped communicating pay-as-you-go (wallet) prices for International Roaming. You used to get email and/or SMS with per minute / text / data prices when first registering in a particular country. Now these emails and SMS only list the prices for add-ons.

Best Answer

  • Whizz
    Whizz Posts: 28,371 admin
    Answer ✓

    Hello @MobileFizzer_VBMV6 ,

    Thanks for your interest.

    If you want to check the options that you have while roaming based on a specific destination, you will have to access your Fizz account, under My plans, Manage, Travel Add-Ons. Once you add the destination you will be able to see the options that Fizz provides for calls, texts or data.

    Please consult our FAQ too for more details about roaming options:https://fizz.ca/en/faq/im-travelling-outside-my-coverage-zone-what-are-my-roaming-options

    The wallet can be used to pay per use for data, minutes and calls within your coverage area or to make international calls from your coverage area. Here you can find more details about how the wallet works:https://fizz.ca/en/faq/what-is-my-wallet-and-how-do-i-use-it
    If you need further assistance with your options, please do not hesitate to contact us by chat to assist you further:https://fizz.ca/en/support

    We appreciate your kind understanding.

    Have a nice day!

    -Simona, Community Moderator

Answers

  • Goldfinch
    Goldfinch Posts: 1,381 ✭✭

    Thanks for sharing. I haven't yet travelled out of Canada since subscribing to FIzz, but I was expecting to see the pay per use rates in a notification like that, to be able to determine what would be the most cost effective for my anticipated usage.

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