referral bonus notice

bosco
bosco Posts: 2
My friend referred me on July 3rd, and I signed up for Fizz mobile plan using his referral code. I understand that the referral credit will be received after two payments.
But now my friend and I haven't received any notice or email about this refer bonus. My friend said we both should get ann email notice after I signed up.

Answers

  • Use_code_VGTIB
    Use_code_VGTIB Posts: 2,222 ✭✭

    Check "Benefizz">"My crew">"Referral Bonuses" in your account you should both see the other account mentioned at the bottom of the page.

  • G225 code IRSGE
    G225 code IRSGE Posts: 9,872 ✭✭
    edited 5:03AM

    Hi, look here for referral bonus: https://zone.fizz.ca/dce/customer-ui-prod/account/referral/history

    Wait 1 or 2 days..

  • SuperFrizz 5CQ2W
    SuperFrizz 5CQ2W Posts: 3,147 ✭✭

    @bosco said:
    My friend referred me on July 3rd, and I signed up for Fizz mobile plan using his referral code. I understand that the referral credit will be received after two payments.
    But now my friend and I haven't received any notice or email about this refer bonus. My friend said we both should get ann email notice after I signed up.

    Hello
    I recently noticed that I have a new referral bonus pending in my account but I don't think I received the usual notice announcing that (unless I moved it to trash by Mistake). I was also surprised because there was no date for that subscrition.

    I signaled it to a Whizz and got an anser who said that it was probably because the new plan where not already active. I suppose it can be happen if it takes a few days before the subscriton date and the moment when the esim is activated.

    Welcome to the Forum and Fizz Community

  • alexanderluo10890
    alexanderluo10890 Posts: 2,665 ✭✭

    You only get email notice when referral credit is received after two payments.

  • Goldfinch
    Goldfinch Posts: 1,051 ✭✭

    Welcome to Fizz and the forum. Is your new line active yet? If it is and you still don't see the referral credit listed under the My Benefizz, you can start a help chat or ask a @Whizz to look into it for you.

  • stephanegouge123_4
    stephanegouge123_4 Posts: 2,634 ✭✭

    Welcome to the forum and fizz
    Communuty !