Internet down

john2000
john2000 Posts: 12 ✭✭
in Internet

No internet in Pointe Claire now. Anyone same problem?

Best Answer

  • Whizz
    Whizz Posts: 27,994 admin
    Answer ✓

    Hello john2000 

    Thank you for letting us know about this situation.

    I verified your account and I want to inform you that our tools confirm a temporary service interruption for maintenance works in your area, affecting your internet connection. Our technicians are aware of the issue and are working to resolve it as swiftly as possible.

    While we don’t have an estimated time for resolution, you can check the "@" light on your modem to monitor connection status:

    -> Flashing "@" light – The modem is reconnecting to the Fizz network.
    -> Steady "@" light – The connection is restored. At that point, please restart your modem to ensure full service.

    You can check this FAQ for more details: https://fizz.ca/en/faq/my-internet-service-not-working-what-do-i-do

    We apologize for any inconvenience and appreciate your patience.

    Have a good one!
    -Vlad, Community Moderator

Answers

  • Mike RZMAX
    Mike RZMAX Posts: 9,483 ✭✭
    edited 1:07AM

    @john2000 said:
    No internet in Pointe Claire now. Anyone same problem?

    Contact support to verify whether the signal meets the standards.

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