webpage of my reward question

yirun_000
yirun_000 Posts: 2 ✭✭
in Your Fizz Account
is there anyone know how to deal with this bug? I cannot add the reward to my plan. It always shows blank window. ![](https://us.v-cdn.net/6032561/uploads/editor/e0/402f1e14ybyf.png "")

Answers

  • G225 code IRSGE
    G225 code IRSGE Posts: 9,722 ✭✭

    Hi use browser with private mode.

  • Whizz
    Whizz Posts: 27,830 admin

    Hello,

    Thanks for sharing.

    Please be sure to delete your browser history together with the cache memory and cookies before you try again.
    To clear your browsing history, press Ctrl + Shift + Delete (Windows) or Cmd + Shift + Delete (Mac) on almost any desktop browser. This instantly opens the deletion menu.

    Chrome (iOS/Android): Tap the three dots (or the menu icon) > Settings > Privacy and security > Delete browsing data.

    Safari (iPhone/iPad): Open the Settings app > Apps > Safari > Clear History and Website Data. [1, 2, 3]


    Also, you can try to do so from Incognito mode or a different browser or device.

    Turning on Incognito mode (or private browsing) allows you to browse the web without saving your history or cookies. Here is how to activate it quickly across different devices and browsers:

    • Google Chrome: Click the three dots in the top right corner and select New Incognito Window. Alternatively, press Ctrl + Shift + N (Windows) or Cmd + Shift + N .
    • Safari (Mac): Go to the File menu and click New Private Window. image

    On a Smartphone (Android, iPhone, iPad)

    • Google Chrome: Open the Chrome app, tap the three dots in the top right or bottom right corner, and select New Incognito Tab.
    • Safari (iPhone/iPad): Tap the Tabs icon (two overlapping squares) in the bottom right corner. Swipe over to select Private, then tap the + sign.



    Have a good one!
    -Andrei, Community Moderator


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