My connection isn't linking

bossboy2169
bossboy2169 Posts: 1 ✭✭
in Internet

My router is showing me a blinking download and no upload light and the coaxial cables on both ends are tightened, I try resetting it a couple of times but nothing seems to work?

Answers

  • Whizz
    Whizz Posts: 27,940 admin
    edited June 2

    Hello @bossboy2169,

    I am sorry for the issue encountered.
     

    Our tools confirm a temporary service interruption for maintenance works in your area, affecting your internet connection.

    Our technicians are aware of the issue and are working to resolve it as swiftly as possible. While we don’t have an estimated time for resolution, you can check the "@" light on your modem to monitor connection status:

    -> Flashing "@" light – The modem is reconnecting to the Fizz network.

    -> Steady "@" light – The connection is restored. At that point, please restart your modem to ensure full service.

    You can check this FAQ for more details at point 2: https://fizz.ca/en/faq/my-internet-service-not-working-what-do-i-do

    We apologize for any inconvenience and appreciate your patience.
    Have a great day!
    -Simona, Community Moderator


This discussion has been closed.

Categories