Getting my partner's plan on the same account as mine?

romain C. #8601
romain C. #8601 Posts: 18 ✭✭
in Internet

Hello, I am a mobile plan customer with Fizz (approaching level 8), my partner also joined Fizz recently for her own mobile plan/account. I'm thinking of switching my internet service to go with fizz too. My question is: Is it possible to combine them all on the same account (internet + both mobile plans for my partner and I) and then combine the perks slots of all and be able to equip more of the nicer perks that I have available and reduce our overall bill. Is this a thing?
Thanks!

Answers

  • SuperFrizz 5CQ2W
    SuperFrizz 5CQ2W Posts: 2,632 ✭✭

    @Whizz could you help him

  • Whizz
    Whizz Posts: 27,641 admin
    edited 8:08PM

    Hello romain C. #8601,

    Thank you for your question.

    I can see that you have only one mobile plan in your Fizz member account. However, it is currently not possible to transfer a plan from one Fizz member account to another (it’s not possible to combine 2 Fizz member accounts perks either). You can see more details about this here: https://fizz.ca/en/faq/it-possible-transfer-my-plan-another-account.

    You can certainly have the Home Internet plan on one of the Fizz member accounts you and your partner have. You can add a Home Internet plan from Overview → scroll down to Add a Home Internet plan and click the “Internet plans” button, then follow the on screen steps. You can see more details about this here: https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet.

    I hope you have a pleasant day!

    -Mihai, Community Moderator

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