Outage in Aylmer?

Jhon T.

2 weeks ago we lost internet for hours… today again starting around 6 pm (about an hour ago)

Aylmer near Wilfrid Lavigne

Whizz

Hello Jhon T. 

Thank you for letting us know about this situation.

I verified your account and I want to inform you that our tools confirm a temporary service interruption for maintenance works in your area, affecting your internet connection. Our technicians are aware of the issue and are working to resolve it as swiftly as possible.

While we don’t have an estimated time for resolution, you can check the "@" light on your modem to monitor connection status:

-> Flashing "@" light – The modem is reconnecting to the Fizz network.
-> Steady "@" light – The connection is restored. At that point, please restart your modem to ensure full service.

You can check this FAQ for more details: https://fizz.ca/en/faq/my-internet-service-not-working-what-do-i-do

We apologize for any inconvenience and appreciate your patience.

Have a good one!
-Vlad, Community Moderator

Mike RZMAX

@Jhon T. said:
2 weeks ago we lost internet for hours… today again starting around 6 pm (about an hour ago)

Aylmer near Wilfrid Lavigne

Contact support so they can check your signal
https://fizz.ca/en/support