S22. I can't send images

jayroc123
jayroc123 Posts: 2
I recently signed up for Fizz and am a little frustrated that I can't send photos. I did the whole APN settings walkthrough tutorial and manually did it through the settings on my phone and it still says not sent. touch to retry. I've tried a few different messaging apps. Anything else I can do?

Answers

  • BradDoell
    BradDoell Posts: 462 ✭✭
    edited 12:51PM

    Good morning @jayroc123
    Are you able to use any other software that uses data like email, web browsers?
    There are three S22 phones that are officially supported :
    Galaxy S22 5G, S22+ 5G and Galaxy S22 Ultra 5G
    Source:

    https://fizz.ca/en/faq/compatible-devices

    Cheers,
    Brad

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 764 ✭✭
    edited 1:49PM

    @jayroc123 said:
    I recently signed up for Fizz and am a little frustrated that I can't send photos. I did the whole APN settings walkthrough tutorial and manually did it through the settings on my phone and it still says not sent. touch to retry. I've tried a few different messaging apps. Anything else I can do?

    Your question is a bit vague. How do you want to send the photos?

    • Email
    • Whatsapp (or similar messenger)
    • Upload to social media app
    • MMS
    • RCS
    • QuickShare
    • USB data cable

    It's hard to determine, what service exactly you are struggling with.

  • Use_code_VGTIB
    Use_code_VGTIB Posts: 1,234 ✭✭
    edited 1:55PM

    Hi, you can contact support via chat
    https://fizz.ca/en/support
    They can help you make sure apn is set up correctly and your device is registered to network.

  • G225 code IRSGE
    G225 code IRSGE Posts: 9,124 ✭✭

    @jayroc123 said:
    I recently signed up for Fizz and am a little frustrated that I can't send photos. I did the whole APN settings walkthrough tutorial and manually did it through the settings on my phone and it still says not sent. touch to retry. I've tried a few different messaging apps. Anything else I can do?

    have-you data for send photo ?