Internet connection not available despite unplugging and restarting?

zrzarah
zrzarah Posts: 2 ✭✭

Around the last extra cold spell weekend, the power grid around my area had problems leading to the internet being down. It’s down again today. However, nowhere on the website is this information announced and neither do the customer service agents usually know. How long will the connection be gone this time?

Answers

  • Bois_3ISKD
    Bois_3ISKD Posts: 8,402 ✭✭
    edited 4:14PM

    @zrzarah said:
    Around the last extra cold spell weekend, the power grid around my area had problems leading to the internet being down. It’s down again today. However, nowhere on the website is this information announced and neither do the customer service agents usually know. How long will the connection be gone this time?

    Contact support to have them check if your signal meets the standards
    https://fizz.ca/en/support

  • Mike RZMAX
    Mike RZMAX Posts: 8,307 ✭✭