1 year badge
Hello Fizz friends,
I've been a Fizz member for more than a year now. But I still haven't received my 1 year anniversary badge. This happened to me when I had not gotten my 1 month and 6 months badge. And I ended up getting them after asking here. lol So asking here for my 1 year badge.
Also, what can I do so I don't have to always come here to ask for my badges?
Thank you for your wisdom.
Best Answer
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Hello Rad_JPIM4,
I am sorry to hear that.
Please know that I have opened the (#379255) ticket for our technical team in order to find a solution for your situation. You will now be contacted via email to receive updates regarding your ticket. You can view your ticket progress by accessing your Fizz account and following the next steps: My settings > My tickets. Rest assured the situation will be resolved in the shortest time.
Once we have the team response, the refund will also be processed.
In the meantime, we count on your patience and understanding!
Thank you and have a good day!
-Alexandru, Community Moderator1
Answers
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You should contact the support team.
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Contact support via chat
https://fizz.ca/en/support
Or send a private message to Whizz on forum.1