Number port stuck in activate

Peckingduck

New fizz esim is registered and working but have not received text from freedom mobile. How do I get freedom to resend the text to acknowledge the number port

Whizz

Hello @Peckingduck

Thank you for letting us know about this situation.

I verified your account and I can see that the transfer request has been stuck in progress status. I want to inform you that this situation has already been escalated to our technical department.

As soon as our technical team unlocks the transfer request you will be informed via email.

Thank you for your patience and understanding.

Have a good one!
-Vlad, Community Moderator

Promo_code_RBAAN

You can as support to assist via chat
https://fizz.ca/en/support

MobileFizzer_VBMV6

Please read the following FAQ and make sure to follow the process. Check if you manually have to start the transfer, section 3 "Starting the transfer".

https://fizz.ca/en/faq/install-and-activate-esim

G225 code IRSGE

@Peckingduck said:
New fizz esim is registered and working but have not received text from freedom mobile. How do I get freedom to resend the text to acknowledge the number port

Have you Esim or Sim of Fr.. D. on your phone for receive this ?

Contact FR D. for resend the confirmation on your old SIM.

alexanderluo10890

Your plan with freedom mobile must still be active: https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz

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@Peckingduck said:
New fizz esim is registered and working but have not received text from freedom mobile. How do I get freedom to resend the text to acknowledge the number port

Your old plan must be active while porting your number.