Account creation glitching

rhysem
rhysem Posts: 3 ✭✭
edited December 2025 in Welcome and join

Help! I'm making an account, but the payment page is glitching - there's just a spinning circle.
I refreshed the page, but no joy - it's still got a spinning circle and I can't get to the payment page.

Best Answer

  • Whizz
    Whizz Posts: 26,931 admin
    Answer ✓

    Hello rhysem,

    I am sorry about the situation encountered.

     To avoid this type of issues with the website I recommend to clear cache and cookies and restart your browser. Also, you can try to log into your Fizz account directly with an incognito/private browser window or using a different browser.

    In case the issues persist, please contact us directly from the support page for further assistance. You can do that here: https://fizz.ca/en/support

    Have a good one!

    -Vlad, Community Moderator

Answers

  • PotatoStarch
    PotatoStarch Posts: 656 ✭✭
    edited December 2025

    Hi,
    You could try using private browsing/incognito mode, clearing cookies and disabling browser add-ons.
    If that still doesn't help you can contact support via chat
    https://fizz.ca/en/support

This discussion has been closed.

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