The Change Sim option under My Account does not work, and it requires verification by an agent.

coding_mockey
coding_mockey Posts: 7 ✭✭
edited December 29 in Your Fizz Account

The Change Sim option under My Account does not work, and it requires verification by an agent.

Answers

  • Whizz
    Whizz Posts: 26,880 admin

    Hello coding_mockey,
    Thank you for describing your situation to us.
    Since the process requires verification, you need to contact us on the live chat. To do so, please access this website: https://fizz.ca/en/support and please have ready your physical credit card.
    You need real-time assistance.
    I hope you have a pleasant day and happy holidays! ☃️❄️
    -Mihai, Community Moderator

This discussion has been closed.

Categories