Invoicing Error
My credit card was ran multiple times by Fizz.
Best Answer
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Hello, we are all users here. You need to reach out to customer support at https://fizz.ca/en/support use the green bubble in the bottom right corner.
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Answers
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Hello Fizzled,
I am sorry to hear you have experienced issues with your invoices.
I have verified the account and noticed there are charges on the account in the month of October that need investigating. In this regard, I have opened the (#375461) ticket for our technical team in order to find a solution for your situation. You will now be contacted via email to receive updates regarding your ticket. You can view your ticket progress by accessing your Fizz account and following the next steps: My settings > My tickets. Rest assured the situation will be resolved in the shortest time.
If you have further questions, you can contact us via live-chat and discuss with one of our agents: https://fizz.ca/en/support
Thank you for understanding!
Have a good day!
Alexandra, Community Moderator0
