Dinosaur Badge not updating
Firstly, sorry for posting this as it seems to come up a lot, but I couldn't find how to open a support ticket.
My Dinosaur badge is stuck and the only solutions I found was you replying that a support ticket had been created.
I have been a member for over 6 months and it's not ticking up. Hopefully it can be fixed?
Best Answer
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Fizz is completely online, you can only chat with them.
To contact Fizz please go https://fizz.ca/en/support
You can open a case yourself as well. Go to Settings > Obtaining satisfaction > Step 2
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Answers
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So many people each week with this same badge problem, Fizz would save a lot of support time by fixing this one
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Hello @BitSoapy,
I am sorry for the inconvenience.
I kindly inform you that I have escalated a ticket for the technical team to investigate further and fix
it.
Once an answer is provided, you will be informed by email.
You can also track the progress under My settings, My tickets too.
Please consult our FAQ:https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program
Thank you for your cooperation.
Have a great day!
-Simona, Community Moderator1
