Poor to no data downtown Gatineau

Marc S. #6953
Marc S. #6953 Posts: 1 ✭✭
edited November 19 in My Mobile

Hi,
I've been working at 140 promenade du Portage in downtown Gatineau for over a year and every time I get into the building I can never get any data. Users will Bell, Rogers, no issue. Here is a screenshot of speed
test.

Answers

  • GyslainH
    GyslainH Posts: 739 ✭✭

    Put roaming on fizz ext probably,the place doesn’t do well with Videotron towers if they are too far

  • Whizz
    Whizz Posts: 26,654 admin

    Hello Marc S. #6953,
    I am sorry to hear about the situation. 
    Since you’re having trouble getting data inside 140 Promenade du Portage, please try manually connecting to Fizz EXT and test your service on that network.
    This will help determine whether the issue is with the main Fizz network or with local coverage inside the building. 
    Here is an FAQ about this https://fizz.ca/en/faq/what-can-i-do-if-mobile-network-coverage-is-weak-or-inaccessible
    If the issue persists you can reach us at https://fizz.ca/en/support
    I wish you a great rest of your day.
    -Mihai, Community Moderator 

This discussion has been closed.

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