Wire detached

Rdplady

The internet wire detached from my house during a snow storm. How do I get a technician to reattach it?

Whizz

Hello Rdplady

We are sorry for the situation encountered.

I verified your Fizz account and I can see that you contacted us directly in the meantime. I want to inform you that an appointment with a technician has been scheduled on November 14th. Also, an email with more details regarding the appointment was sent to you.

If you want to make any modifications regarding the appointment, please contact us from the support page for further assistance.

We appreciate your understanding.

Have a good one!
-Vlad, Community Moderator

GyslainH

Contact support and they will schedule a new te h

Bois_3ISKD

@Rdplady said:
The internet wire detached from my house during a snow storm. How do I get a technician to reattach it?

For this type of problem, you need to contact support.
https://fizz.ca/en/support

Celine_CodeAU1GF

You need to contact the support team.

Fizz_Code_FRERG

You need to chat with support, hope you get it fixed fast