I can't see My Rewards.

Ashleyli
Ashleyli Posts: 5 ✭✭
edited November 2 in Your Fizz Account

I think I can expect 40G data today because of Black Friday promotion. However I can't open My Rewards several days......

Answers

  • Fizz_Code_FRERG
    Fizz_Code_FRERG Posts: 940 ✭✭
    edited November 2

    Gifts will be deposited Tuesday through Thursday. If you have a problem with the web page then try private/incognito mode.

  • G225 code IRSGE
    G225 code IRSGE Posts: 8,103 ✭✭

    Hi, use private browser for this. Firefox and Edge Work Great now.

    Deleted your temporary Internet file for normal but not recommanded.

  • Whizz
    Whizz Posts: 26,522 admin

    Hello Ashleyli, 
    I am sorry for the situation encountered.
    I’ve reviewed your account, and everything appears to be in order on our end.
    I recommend trying to access it using an incognito/private browsing window.
    This can help bypass any browser-related issues that might still be affecting the page, even after clearing cache and cookies.
    If the problem persists after trying incognito mode, please don’t hesitate to reach us at https://fizz.ca/en/support
    Have a nice day.
    -Mihai, Community Moderator

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