Fizz Addon: International Phone Call - Cross Lines
Hi community, I’m currently using international call add-ons, but I’ve run into issues when calling my mom. About 4 out of 5 times, the calls connect, but we can’t hear each other on either end. Even more surprising, during one call, I heard someone speaking Vietnamese with another person—clearly a crossed line! Has anyone else experienced this strange issue?
Answers
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Never. Ask help @Whizz
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Hello @shogun ,
I am sorry for the issue encountered.
Please reset the network settings of your phone and restart it.
After proceeding with these manipulations, please test to see if the issue persists.
If it is still present, please contact us by chat to assist you further:https://fizz.ca/en/support
Please contact our FAQ too:https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why
Thank you for your cooperation.
Have a great day!
-Simona, Community Moderator
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