Regarding updating my email address

awright88

Hello I am just messaging as I need to update my email address to my online account so I can access my account as right now I am unable to access my online account because for some reason my email had been changed to my account so I'm unable to log in right now and secondly a need to get a new esim card

Shmutz

You can contact support via online chat or Whatsapp

https://fizz.ca/en/support

Whizz

Hello @awright88 ,

I am sorry for the situation encountered.

Please contact us by chat to assist you further: https://fizz.ca/en/support

You can consult our FAQ too:https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

Thank you for your kind understanding.

Have a nice day!

-Simona, Community Moderator