Is the fizz service down right now (September 29th, 2025) St-Leonard Borough
Answers
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Probably there's a maintenance in your sector. A @Whizz can confirm maybe.
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Looks like my fizz service is down too this morning , here in st-leo. Hoping they can resolve it soon
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I confirm it's down for me since around 3am or so modem keep on blinking not able to sync. Yes i am in the St-Leonard Borough.
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Unplug your modem for 1 minute and plug it back in.
Otherwise, contact support to check your signal.
https://fizz.ca/en/support0 -
from Videotron website
Major outage reported
Monday, September 29, 2025, 7:30 AM
An optical fibre break could cause an interruption of telecommunications services for certain customers.Videotron teams are mobilized to intervene as quickly as possible. Thank you for your understanding.
Areas affected:
Saint-Leonard
Montreal North
Services affected:
Internet
TV
Home Phone
1 -
Hello @itova ,
Our systems confirm that there is a temporary service interruption in your area due to maintenance work, which is affecting your internet connection.
Our technicians are already informed and are working to restore the service as quickly as possible. At this time, we don’t have an estimated resolution time, but you can monitor the status using the "@" light on your modem:Flashing "@" light – The modem is in the process of reconnecting to the Fizz network.
Solid "@" light – The connection has been re-established. Once this happens, please restart your modem to ensure your service is fully restored.
For additional information, you can consult point 2 of this FAQ: https://fizz.ca/en/faq/my-internet-service-not-working-what-do-i-do
We sincerely apologize for the inconvenience and thank you for your understanding.
Have a nice day!
-Simona, Community Moderator0
