Internet

GabZilla_93

Hi i would like to know if it would be possible to get an internet entry in the basement of where i live since there is no telephone plug on any wall more specifically if it would be possible to have one in my room directly. ty

Whizz

Hello @GabZilla_93

Thank you for letting us know about this.

I want to inform you that Fizz internet service requires a coaxial connection and not an RJ11(telephone jack).

If you want to have an appointment scheduled in order to have a coaxial outlet installed, you can do this directly through the subscribe flow. Make sure that you select the VIP installation when you create your internet plan. You can open your internet plan directly from your Fizz account under My plans section.

You can find more information on this topic here: https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet

If you have any more questions do not hesitate to reach out.

Have a good one!
-Vlad, Community Moderator

Andrei_ref_R7VK1

The technician must install everything what is necessary - socket, cable, modem, etc.

G225 code IRSGE

Hi, this is not a telephone jack but a coaxial one. Contact Fizz to order an installation.

https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address

yuzumi

Hopefully Fizz will be able to make it work.