1000 international minutes for 2$? Really?

Philippe C. 32041

On Sept 10, I received a communication from Fizz saying that it was possible to buy an international monthly plan for 2$ and get 1000 minutes. Unfortunately, it doesn’t work for France : still 8$ for 60 min… I checked some other countries and could not find any country with 1000 min for 2 $. False advertisement?

Whizz

Hello @Philippe C. 32041,
I have verified the information you have provided us and I can assure you that the email you receive from us is correct.
Now you have the chance to add international calls directly into your plan for 2$ a month.
The price of 8$ for 60 minutes is if you want to have an add-on for calls to France.
If you want to make the change to have the international calls in your plan every month you need to make a plan change by going into My plans>Manage my plan>Change my plan.
Here is an FAQ about it https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan
Keep in mind that any changes you make to your plan will become effective on your next payment cycle.
Add-Ons on the other hand are active immediately. They’re valid until the end of your next payment cycle.
If you want to buy an add-on you need to go into your account under My plans>Manage my plan>Add-ons.
More details can be found in our FAQ https://fizz.ca/en/faq/what-is-an-add-on-and-how-do-i-buy-one
I hope I was able to clarify the situation for you.
Have a wonderful day.
-Mihai, Community Moderator

ttify

I think you looked in the add-ons section, because I see the same $8 for 60 minutes. You need to actually change your plan and opt into international calling. The price varies by province. I'm in Ontario, and adding the international call option is $5 a month and I would only get 250 mins for France. I believe any changes take effect when your cycle refreshes, so you may not get international calling until your cycle refreshes.

Check number 1 of this article: https://fizz.ca/en/faq/how-do-i-make-an-international-call-when-i-am-in-my-coverage-area?c_rid=681b1cfj0236T9uXaAdVaqg1345749230|80741206&utm_source=fizz&utm_medium=email&utm_term=925393&utm_campaign=Community_brandlove&utm_content=Newsletter+-+Améliorations+service+mobile#1

MobileFizzer_VBMV6

You can add International Calling from your coverage area to one country of choice for $2 extra to all current phone plans. That is, you'd have to switch to a current phone plan and select the International Calling option. The plan will be $2 more expensive than without the option. France gets you 250 minutes, most other countries will give you 1000 minutes for the same price.

Mark123_2024

@Philippe C. 32041 said:
On Sept 10, I received a communication from Fizz saying that it was possible to buy an international monthly plan for 2$ and get 1000 minutes. Unfortunately, it doesn’t work for France : still 8$ for 60 min… I checked some other countries and could not find any country with 1000 min for 2 $. False advertisement?

No, this is real. Have fun!!!