I’m trying to port my number, but I keep getting the message: 'There has been an error. Please try a

ikeepo

As mentioned, I encountered this issue last night, and I’m still experiencing the same problem this morning.

BradDoell

Goo morning @ikeepo
Have a look at this FAQ
https://fizz.ca/en/faq/im-having-problems-transferring-my-current-phone-number-to-fizz-why-what-can-i-do
If that doesn't work, contact support via the chat bubble at the bottom of this screen
https://fizz.ca/en/support
Cheers,
Brad

Bois_3ISKD

Contact support
https://fizz.ca/en/support

Whizz

Hello @ikeepo ,

Thank you for your interest in our services.

I am sorry for your issue.

Please try again the entire process from an incognito page of your browser.

Also clear cache memory and cookies.

If the issue persists, please contact us by chat to help you further:https://fizz.ca/en/support

I invite you to consult our FAQ too:https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz

We appreciate your cooperation.

Have a great day!

-Simona, Community Moderator