Is it a scam?

Mattw
Mattw Posts: 46 ✭✭
edited September 2 in Your Fizz Account

Action required: Your current plan did not allow you to complete this call. Please buy an Add-On https://fizz.ca/s/15/en/182873487/

I received several messages like the above. But I didn’t make any call. Is it a scam or else. Is the link a fake one? What should I do?

Answers

  • Mark123_2024
    Mark123_2024 Posts: 7,766 ✭✭

    It's a scam.

  • G225 code IRSGE
    G225 code IRSGE Posts: 7,467 ✭✭
    edited September 2

    If you have no call plan it’s normal to receive this when people call you. Same message if you call and no minute plan.

    What number send this ?

  • Whizz
    Whizz Posts: 25,958 admin

    Hello @Mattw ,

    Thats a hyperlink sent by our system , rest assured as its not a scam.

    If you received such messages and you didn`t make any calls - you can ignore them , but if you keep receiving them , please reach our customer service on chat : https://fizz.ca/en/support for further investigations.

    Thank you for your understanding.
    Have a good one,
    Raul, Community Moderator

This discussion has been closed.

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