Is it a scam?

Mattw
Mattw Posts: 66 ✭✭
edited September 2025 in Your Fizz Account

Action required: Your current plan did not allow you to complete this call. Please buy an Add-On https://fizz.ca/s/15/en/182873487/

I received several messages like the above. But I didn’t make any call. Is it a scam or else. Is the link a fake one? What should I do?

Answers

  • Mark123_2024
    Mark123_2024 Posts: 9,096 ✭✭

    It's a scam.

  • G225 code IRSGE
    G225 code IRSGE Posts: 8,597 ✭✭
    edited September 2025

    If you have no call plan it’s normal to receive this when people call you. Same message if you call and no minute plan.

    What number send this ?

  • Whizz
    Whizz Posts: 26,966 admin

    Hello @Mattw ,

    Thats a hyperlink sent by our system , rest assured as its not a scam.

    If you received such messages and you didn`t make any calls - you can ignore them , but if you keep receiving them , please reach our customer service on chat : https://fizz.ca/en/support for further investigations.

    Thank you for your understanding.
    Have a good one,
    Raul, Community Moderator

This discussion has been closed.

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