Add in badge

DAK

My add on badge won’t activate after months of buying it

elena code xzi4t

Hi @DAK
Sometimes the badges get stuck, and the only way to unlock them is to contact support. https://fizz.ca/en/support
Or you can even open a ticket from your account My Settings-> Obtaining satisfaction

G225 code IRSGE

Contact support here with private browser: https://fizz.ca/en/support

Or send private message to @Whizz

Whizz

Hello DAK ,

I verified your account and it appears that you purchased calls add-ons to other countries,  but not travel add-ons  - as that badge is unlocked specifically under that action.

If you ever go to the USA for example, be sure to purchase a travel add-on via My plans - Manage - Travel : https://fizz.ca/en/faq/im-travelling-outside-my-coverage-zone-what-are-my-roaming-options to also unlock the add-on.

Have a good one,
Raul, Community Moderator