Can i use my galaxy a20 on fizz network? I see no option to make it volte compatible in my settings

Answers
-
@Rocksmith9 said:
I have yet to switch to fizz from my old provider & need to make sure i can use my phone if i doIt is not part of the list of certified phones
https://fizz.ca/en/faq/compatible-devices0 -
Hi
Your phone is not compatible for the voice calls https://fizz.ca/en/faq/compatible-devices0 -
With the discovery discount promo, you can save 50% to buy a new phone.
0 -
Hi probably don't work!
0 -
Not compatible according to the fizz list
https://fizz.ca/en/faq/compatible-devices0 -
Check the list of certified phones (https://fizz.ca/en/faq/compatible-devices).
I don't know that they'll be able to help, but you could chat with FIZZ technical support to see if a work around is possible.0 -
Hello @Rocksmith9 ,
Thanks for contacting us.
The only way to confirm if a phone bought elsewhere is VoLTE-compatible at Fizz is to do the #TEST (#8378).
If you hear confirmation that your call was made over the LTE network, you’re all set.
If you hear a different message or the call doesn’t go through, your call couldn’t use VoLTE.
Please make sure that you are using a Volte compatible SIM card and the Volte function is activated.
You can consult our FAQ too:https://fizz.ca/en/faq/why-volte-important#3
Thank you for your cooperation.
Have a great day.
-Simona, Community Moderator0