Error when sending gift data

DandanCW

Has anyone run into this? Every time I try to give someone data, it asks me to check that I am not robot. And after this, it shows as a red banner on top that there is an error and try latter. It never get fixed!

Whizz

Hello DandanCW,
I have verified your account and I noticed that you don't have a data plan.
You cannot send a data gift if you don't have mobile data in your plan.
You cannot gift: add-ons , gifted data (no re-gifting allowed), data that has already been rolled over.
Here is an FAQ about this https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work
If you have any other questions feel free to reach us to https://fizz.ca/en/support
Have a nice day.
-Mihai, Community Moderator 

Mike RZMAX

@DandanCW said:
Has anyone run into this? Every time I try to give someone data, it asks me to check that I am not robot. And after this, it shows as a red banner on top that there is an error and try latter. It never get fixed!

Clear your browser cache or try a private mode browser

SuperFrizz 5CQ2W

@DandanCW said:
Has anyone run into this? Every time I try to give someone data, it asks me to check that I am not robot. And after this, it shows as a red banner on top that there is an error and try latter. It never get fixed!

May be it is because you try to give data you received in gift . You can just sgive data of your «forfait de base»

Bois_3ISKD

Disable your VPN if you use one

Shmutz

@DandanCW said:
Has anyone run into this? Every time I try to give someone data, it asks me to check that I am not robot. And after this, it shows as a red banner on top that there is an error and try latter. It never get fixed!

Missing info, are you a robot?

umtabasu

If you dont have enough data from your monthly pack, you cant gift it.

Following data are not possible to be gifted:

• Roll over data
• Data received as gift
• Data from Perk
• Data from upgrades