Been a member for 8 months. But still don't have the Dinosaur badge for 1 month
Hello Fizz Fam,
I have been a member for 8 months. Yet, I don't have the dinosaur badge for 1 month, not the 6 months badge.
I don't understand why I don't have them after 8 months.
Thans for your help.
Answers
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Contact support, they will unlock his 2 badges.
https://fizz.ca/en/support0 -
Contact support, for your 2 badges. This is very fast for this problem.
Send private message to @Whizz or support here:
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Contact technical service in your account
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This seems to be a common issue. I reached 2 months and also didn’t get the first month badge. Contact Fizz support in your account and they will unlock both badges for you
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For this problem, contact support. They will quickly unblock them!
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This happened to others, I saw other similar threads like yours, you must contact the support to unlock your badge.
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The support team can help you with this issue.
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Hopefully Fizz will fix this issue in the future
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They have had a lot of problems lately
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This is a common issue.
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Hello @Rad_JPIM4 ,
I am sorry for your situation.
I kindly inform you that I have escalated a ticket related to your issue, once an answer is provided by the technical team, you will be immediately informed by email.
You can also follow the progress under My settings, My tickets.
Please consult our FAQ too:https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program
Thank you for your cooperation.
Have a great day!
-Simona, Community Moderator0
