How do I get a gift data

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Vaxine
Vaxine Posts: 3
edited July 30 in Welcome and join
Can't figure out how to gift from one of my accounts to another it's not working... ahh. Almost out of data!

Answers

  • Whizz
    Whizz Posts: 25,566 admin

    Hello Vaxine,

    To gift data, please note that the number you intend to send data to must have an active data plan. If the recipient's number does not include a data plan, you won't be able to gift data to that number.

    If you want to transfer data from one plan to another, here are the steps:

    Log in to your Fizz account and go to My Plans.
    Scroll to the plan you want to gift from (if you have multiple plans).
    Click on Gift.
    On the next screen, select Start Gifting.
    Choose a contact or search for a new Fizz member you want to gift to.
    This will open the gifting tool — select the amount of data you'd like to gift and click Next.
    You can customize a message for the recipient, then click Send.
    You can find more detailed instructions here: https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work

    If you need further assistance, feel free to contact us through our live support: https://fizz.ca/en/support

    Additionally, if you need data, please post in the Data Gifting category on our forum, as per the guidelines. It's important to follow the rules to ensure a smooth process for everyone. You can review the guidelines here: https://fizz.ca/en/community-user-guidelines

    Thank you for understanding, have a good day! 
    -Alexandra, Community Moderator

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