What is the customer service number

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autocheck
autocheck Posts: 2
edited July 7 in My Mobile
Not receiving calls. iPhone updated. I need customer service number.

Best Answer

  • Whizz
    Whizz Posts: 25,472 admin
    Answer ✓

    Hello @autocheck,

    Thank you for letting us know about this.

    I verified your mobile plan, and you should be able to make and receives calls without issues.

    Please restart your phone and make sure that your device is configured to automatically select the Fizz mobile network. You can follow these steps:

    Android: Settings → Connections → Mobile networks → Network operators → Search networks → Automatic/Fizz
    iPhone: Settings → Cellular → Network Selection

    You can find more information on this topic here: https://fizz.ca/en/faq/i-cant-receive-any-calls-on-my-phone

    Also, we don't have a phone number for support, but you can contact us on our live chat here: https://fizz.ca/en/support
    

    Have a good one!
    -Vlad, Community Moderator

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