FizzTV on Samsung's latest Fizen 9.0

mhoughton

Hi there -

Are there any plans for the Fizz team to update the FizzTV app to be compatible with Fizen 9.0? It does not appear on app store for the latest OS update and so I cannot download it. I understand it is compatible with 7.0 and 8.0, so I was hoping an update would be deployed so it would work on 9.0.

Thanks!

elena code xzi4t

Hi @mhoughton
For syire they will update, you need to follow this guide https://fizz.ca/en/faq/how-connect-device-view-my-tv-content#1

G225 code IRSGE

Hi, make sure your television is properly set up for Canada. Otherwise, the apps won't be there.

If it is still absent, contact Fizz support.

https://fizz.ca/en/support

mhoughton

I have followed that guide. Until it is updated, it is impossible to download and install the app as it does not appear in the app store in this new update.

G225 code IRSGE

@Whizz update ?

Whizz

Hello @mhoughton ,

Thanks for contacting us.
The Fizz TV App is compatible with Tizen 7.0 and Tizen 8.0 at this moment.
As soon as there will be an update, the information will be visible on our site fizz.ca.
We are not able to provide an exact time when this will be, you can check from time to time to see.
Please consult our FAQ too:https://fizz.ca/en/faq/how-connect-device-view-my-tv-content

We really appreciate your cooperation.
Have a nice day!
-Simona, Community Moderator