New Account - Have not received PIN for Voicemail
I've double checked my plan and I do indeed have VM and unlimited minutes.
Does anyone have any suggestions? Thank you.
Answers
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Initial PIN is 1234.
It sounds like your number port may not be complete yet. How about incoming calls? Do they arrive on your Fizz SIM?
Another thing to check are your call forward settings. "Dial" the following "number" to delete them all:
##002#
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Hi
You can check this guide https://fizz.ca/en/faq/how-do-i-set-up-my-voicemail and also https://fizz.ca/en/faq/how-do-i-set-up-call-forwardingOr contact the support https://fizz.ca/en/support since I believe that there is a delay or a problem with the phone number porting
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Hello bnjj,
Sorry to hear about the issue.
Since you set a new PIN but still have issues I suggest that you reset your phone`s network settings ( each model has a different setting that needs to be operated to do that so a quick google help can help in that regard ).
If the issue persists, please reach our customer service on chat for further investigations : https://fizz.ca/en/support
Thank you for your understanding.
Have a good one,
Raul, Community Moderator1