RCS not connecting

Jaisal

RCS used to work perfectly fine for me and I've been using it since it came out but suddenly this week it's saying that it doesn't support it? Anyone else having this problem?

G225 code IRSGE

Have you reboot phone and update your phone ?

Mike RZMAX

@Jaisal said:
RCS used to work perfectly fine for me and I've been using it since it came out but suddenly this week it's saying that it doesn't support it? Anyone else having this problem?

Maybe the following FAQ could help you

https://fizz.ca/en/faq/whats-rcs-messaging-android-phones

MobileFizzer_VBMV6

Anyone else having this problem?

Lots of people apparently. There are three different threads open for this already.

Mark123_2024

@Jaisal said:
RCS used to work perfectly fine for me and I've been using it since it came out but suddenly this week it's saying that it doesn't support it? Anyone else having this problem?

It is no longer available.

Bois_3ISKD

@Jaisal said:
RCS used to work perfectly fine for me and I've been using it since it came out but suddenly this week it's saying that it doesn't support it? Anyone else having this problem?

Your Google Messages app must be up to date for RCS to work properly.

Whizz

Hello @Jaisal ,

I am sorry for your situation.
To be able to use RCS message with Fizz on Android, make sure that you have:
-A mobile plan including text messaging and access to mobile data or Wi-Fi
-A compatible phone on Android version 5.0 or higher
-An updated Google Messages application

Please consult our FAQ for more details:https://fizz.ca/en/faq/whats-rcs-messaging-android-phones

If you encounter any issues, I recommend you to restart your phone, update the network settings also test the SIM card in another device that is compatible.
The RCS service is offered by Google. To report a problem or comment on the service, you must therefore use the corresponding form in the Google Messages app.

Thank you for your kind understanding.
Have a nice day!
-Simona, Community Moderator