Moving and cancelling internet service

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Nadia D. #18563
Nadia D. #18563 Posts: 1 ✭✭
edited June 24 in Your Fizz Account

Hi, I am trying to cancel my account for August 1st but the month of August does not show among the dates available. And the last week of July is full.

Anyone knows why August does not show as an option to cancel?

Thank you

Answers

  • Mike RZMAX
    Mike RZMAX Posts: 5,458 ✭✭
    edited June 24

    @Nadia D. #18563 said:
    Hi, I am trying to cancel my account for August 1st but the month of August does not show among the dates available. And the last week of July is full.

    Anyone knows why August does not show as an option to cancel?

    Thank you

    Contact support
    https://fizz.ca/en/support

  • Whizz
    Whizz Posts: 25,462 admin

    Hello Nadia D. #18563 ,

    Sorry to hear about the issue.

    Try to clear your browser`s cookies and cache and try again from another device if possible ( via Incognito browsing window ).

    If the issue persists, please reach our customer service on chat for further investigations : https://fizz.ca/en/support

    Have a good one,
    Raul, Community Moderator

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