TSN disappeared

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KI Y.
KI Y. Posts: 11 ✭✭
edited June 22 in TV

TSN 1, 3, 4 has disappeared from my channel list since yesterday. Why?

Best Answer

  • Whizz
    Whizz Posts: 25,428 admin
    Answer ✓

    Hello KI Y.

    Thank you for letting us know about this.

    I want to inform you that some channels are only available through your Fizz Wi-Fi network. This includes TSN channels as well.

    If you are using a mobile connection or a different Wi-Fi network, these channels will not be available.

    If these channels are not showing up even when you are connected to your Fizz Wi-Fi network, please try reinstalling the application. If the issue persists, please contact us from the support page for further assistance. You can do that here: https://fizz.ca/en/support
    

    Have a good one!
    -Vlad, Community Moderator

Answers

  • Alexsolo
    Alexsolo Posts: 812 ✭✭

    What does it say in your Fizz account? Have you checked on another device? TSN 1/3/4 are additional channels, are they still a part of your package?

  • G225 code IRSGE
    G225 code IRSGE Posts: 6,893 ✭✭

    Hi uninstall or try to clean cache and retry.

  • Mike RZMAX
    Mike RZMAX Posts: 5,413 ✭✭

    @KI Y. said:
    TSN 1, 3, 4 has disappeared from my channel list since yesterday. Why?

    Contact support
    https://fizz.ca/en/support

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